Of course I'm much the same. Shame we had to spend so much money on the Dyson to find this major flaw. Huge waste of time and money i thought i could depend on dyson but NO!!!!!!!!!!!! Listing monitored by Dyson representatives. Write a review on ProductReview.com.au! Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. I expected better life. Summary of Contents for Dyson Ball DC25. Review of the Dyson DC25 Animal Vacuum Cleaner. Dyson DC25 Vacuum Hose Assembly 4.8. We bought this to replace an old barrel vacuum and while powerful the wand attachment is cumbersome and annoying to use making corner work impossible. The Dyson Dc25 Overdrive is a Smart Vacumm Cleaner The filth in the nook and corner of a house is the most hated stuff on this earth. Best vacuum on the market. Read Full Review, " Purchased in June 2019 at Khols for A$249.00. Bought this Dyson vacuum cleaner about 3 years ago and it's still in an excellent condition! This vacuum is good for pet owners. Frankly, with the the hupe and the price.. As an addendum, perhaps I should say we've both been using a Dyson DC34 Animal hand-held for just as long and now we've just got a new V6 Cordless, to hang on the wall. Facebook.com/Dyson, We are sorry to hear that the performance in your DC25 is not up to scratch, we would very much appreciate the opportunity to inspect the machine for faults or defects and provide some assistance moving forward. I feel the machine will continue to be unreliable and fail after it is out of warranty and I will be left with a product I will not repair. So why didn't I give it five stars..? The beginnig of a legendary line , the original and still the best..... can not kill it! I have to literally take the filter out of the ball and put it back in, start the machine again and it's good to go with the crappy suction. And not to mention trying to have it fixed; can only take to Dyson's and repairs can cost a fair bit. This buying guide will explain which type of vacuum would suit you most, how much you can expect to pay for one, and which features are worth looking out for. It has very impressive suction. Gift Guide. Doesn't seem to be a wheel locking mechanism when wand/hose is detached and the hose is so tightly wound the whole thing is a fight to get it wound out to reach the areas you need to vacuum you need someone to hold the upright (as it doesn't have a wheel lock) in place to use the hose as it is so tight it tips the cleaner over. Whether you’re jumping into your first vacuum purchase or looking to upgrade to a shiny new machine, you’ll want to have the best knowledge possible on hand. Never thought I had so much dust and dirt in my carpets until I bought a Dyson, the suction is fantastic and you can see what you have vacuumed up - including the toys and jewellery! There is clearly no consumer guarantee covering defective parts in this machine and I do not recommend buying a vacuum with such a short lifespan. Plus the time and effort to make warranty claims and to package up the machine. The machine can be posted in any box, or even two boxes taped together, and boxes can often be found free of charge at many hardware stores or supermarkets. I love how well it works on the vinyl floors. I have been very happy with this vacuum cleaner, apart from two issues:1) It would be very helpful if the cord was retractable. We usually seem for a device which can aid us in cleaning our household and the Dyson dc25 overdrive is praiseworthy. So we can best assist, please email auaskdyson@dyson.com and our Dyson Experts will be happy to help. I sent it back again for repair and again I was not given any indication ... it would be replaced. The hose stretches to the length you need for easy high reach cleaning. (Good points? I have resorted to using the extension attachment, but it is so hard, have to pull around and the handle is not user friendly at all. I had changed the filter once due to the same heating issue. If you hop onto Google and type in ‘Christmas gifts for Dad,’ you’ll likely be met with a barrage of ads for personalised beer glasses and novelty socks. Thanks. Dyson DC25 Vacuum Cleaner Review. We do offer a postal option for our rural consumers rather than asking you to drive the machine into a major city. In addition we were now in need of an 'all-floors' capability. Stock Number ES1085659. A representative of the Dyson repair centre telephoned after they received the machine and said the blown motor had occurred due to a blocked duct. I love all the extra attachments it came with and that you can use it as an upright vacuum cleaner or take the handle out for a longer reach up or under something. Please email auaskdyson@dyson.com and our Dyson Experts will be in touch and happy to help. Updated July 1, 2018 The Dyson DC26 Multi Floor ($399 MSRP) is just as lightweight as Dyson claims. The DC25 is not that much more expensive, especially on Amazon where the price of the DC25 was the lowest of any other place I looked. Dyson DC25 Animal Ball-Technology Upright Vacuum Cleaner Review From the aesthetics, unique features and innovative technology incorporated in each vacuum model, the task of looking for one to fit your cleaning needs can be stressful. House is a sweet place in reside in and dust adds discomfort to our high-class dwelling. You'll never need to buy another one. When comparing the models of Dyson vacuum cleaners, it helps to know that each model benefits from the continuing innovations in “better cleaning” that are offered by Dyson. Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available! I’m hoping that her companies insurance will replace the vacuum cleaner for me, but I’m very concerned by the fact that the newer Dysons don’t seem to be as good as the old ones, esp, on ease of use. We appreciate that you've taken the time to review your DC25.... Read more, We have a four bedroomed House, with a Cocker Spaniel as well as two slow combustion wood fires.I'm guessing but we purchased it very early-on in about 2009.I'm not the cleanest person when it comes to working in the garden or shed and then entering the house and on numerous occasions have got a tongue lashing from my wife of 53 years. The Dyson DC25 is one of the best vacuum cleaners for hard surfaces on the market, an extremely sophisticated and very well-designed vacuum cleaner crafted from one of the most long lasting plastic materials to ensure that it’s light and sturdy in every situation and you don’t have to worry about busting it whether or not it drops down a stair or two. This was completely untrue as I always use care with my appliances. I use this on carpet and my vinyl floors. Only thing going for it is the brush to pick up hair from carpet, and even then it only does an ordinary job. To say the least, it has almost done this, finding that after every vacuum I can still pick cat hair up. What's the cost to look at it? It is a pity it took 5 repairs for Dyson service to come up with a solution, probably because the DC25 was poorly designed and was prone to failure. In December 2015 the red foot lever at the rear of the machine, at the bottom of the machine broke from its pivot point. For this problem, often a replacement part will solve the problem, however if repairs are required, we offer a no obligation quote for you prior to any payments. Hard and soft surface, never had an issue...easy to use, even my 11 year old daughter is enjoying the vacuuming with it as "rolling" the unit is easy thanks to the "Ball Technology" .... even if it is an older model, I just can not find a reason to upgrade . Never again will we buy a Dyson product. It occurred 6 months after purchase & repair took about 6 weeks. Regarding the broken cam she also accused me of reinserting the wand with excessive force. But, all the reviews I’ve read say that the current models are very messy to empty, so it sounds like they have changed the mechanism, which is a real pity! I have a medium sized house and have used the machine also to vacuum the car interior once. The machine was sent to the South Australian service centre. I don't very often use the DC25, that seems to be in the domain of my wife and daughter, but when I do, I can say it's a great improvement on any other clea...Read more. It does a superb job compared to my old vacuum cleaner. We have two carpeted rooms and a few loose mats in our home; therefore the machine gets very little use. I would highly recommend Dyson products they are very robust and sturdy they will take a lot of hard work.... We bought this to replace an old barrel vacuum and while powerful the wand attachment is cumbersome and annoying to use making corner work impossible. My daughter finds that part easy, but hates how ridged the hose is and finds it hard to use. The machine came back repaired under warranty with a new brush head. Get a Hoover Lark and save yourself money and a bucket of annoyance. The freight was at no cost to me. Our In-Depth Review Design. The Dyson 25 multi floor vacuum cleaner is a complete waste of money; It's heavy, bulkly & incredibly unwieldy. Similar opinion? Facebook.com/dyson, It just keeeps on going, even though it's used almost daily. We purchased the machine new in August 2011 from Harvey Norman and we took out the extended product care warranty, for a total cost of $728. Each time the machine has not been operational we have been inconvenienced by not having a machine to clean our home. The vac motor burnt out while vacuuming the car with the hose. See the Best Upright Vacuum Cleaners in 2020 as rated by Australians on ProductReview.com.au. This was the biggest piece of crap I've ever come accross. We use the Bosch Blue 18v cordless vacuum, not really what it's designed for as it's a tradesman's cleanup tool but is far less trouble than the DC25. And yes, the vacuums do get stripped and cleaned regularly.. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. Account … Best wishes, It's so good, that to compare it with any other, and we've had every type known to mankind, it's very unfair, because it out-performs anything else by a mile. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Often this can occur if the hose has twisted around the wand. Sorry.. i would have preferred to have a positive review. We are surprised to hear of your experience as it isn't what we would expect. Dyson Ball DC25 Overdrive is value for money £219 at comet Totally put me off Dyson we hardly used it because of this seriously ...Read more, It’s excruciatingly heavy (I am a 6ft, 90kg male); to use the ‘trip’ mechanism you use to drop it into floor mode you need a degree in astrophysics and the physical coordination of an Olympic gymnast; the hose for the wand extension is so strong the damn machine follows you around like a love sick puppy, eventually ‘goosing’ you with its pointed top; the brush head you use to clean skirting boards, etc., actually filters out the fluff, trapping it in the brush hairs and eventually blocking the whole thing; it is so noisy one should really wear ...Read more, Machine works well BUT it has been repaired 4 times under warranty. Mira Well the hose extension although very strong, is perhaps too strong and difficult, my wife finds it so difficult, even to extend it from its housing. ... Read more. The Dyson DC25 Animal is a great vacuum cleaner, and if you can afford one - buy it. cheaper than Dyson animal + more tools… If you could please email askdyson@dyson.com.au we will be in touch. The freight was at no cost to me. No more Dyson's uprights for me. It uses ball technology and Dyson’s cyclones. This Dyson DC25 vacuum review includes both types of Dyson DC25 models: the animal or pet-owners model and the standard vacuum cleaner. Home & Kitchen Hello, Sign in. Launched in the year 2008, Dyson DC25 is still ruling the market with its powerful and most resourceful features. Unfortunately the machine has since stopped working properly and has become essentially useless for day to day normal use which, according to many reviews I see online, is typical of this machine. The Dyson Dc25 Overdrive is a Clever Vacumm Cleaner The dust in the nook and corner of a home is the most hated things on this earth. A few days later we were told to send the machine to a Western Australia service centre. We are sorry to hear you are having trouble pulling the wand out of your machine. I was sceptical with Dyson vacuums at first, thought they were overpriced, but since buying mine on special I have found they are worth their money. The Dyson DC25 Ball All-Floors vacuum is an upright cleaner. Our aim to be YOUR ONE STOP place for your Dyson DC25 Bin Assembly, 915530-01 needs. Please forward your serial number and registration details through to auaskdyson@dyson.com, or alternatively contact our helpline on 1800 239 766. We can arrange an Australia Post Label for you if this is of interest. It was repaired and when returned the wand could not be reinserted into the handle because the repair had not been done correctly. The machine is still under warranty. I love this vacuum. We were told to package up the machine and send it to a South Australian service centre (we live in South Australia). This time a plastic lever, adjacent to the rotating ball had broken from its pivot point. Shan. Hi Ninogeelong,Thanks for reviewing your machine.... Read more. I find replacing the hose and tube quite easy, my wife can't do it at all. I sent it back again for repair and again I was not given any indication ... Read more. I am not the only one with my issues. Vax power 5 pet please consider. If your products were so reliable and durable as ur advertising states over the phone, why not a replacement? Verified Purchase. Haven't had any issues with it over the years. The Dyson dc25 is one of the hottest selling vacuum cleaners available in the market today. Read More, " Totally put me off Dyson we hardly used it because of this seriously ... lacking feature and it no longer gets used at all. It appears that the locking mechanism for the machine to hold it uprigh... Read more, I am sorry to hear of your experiences with your DC25. Page 2 After registering for your 2 year guarantee, your Register for your Dyson vacuum cleaner will be covered for parts and labour for 2 years from the date of purchase, subject 2 year guarantee to the terms of the guarantee. COVID-19. Oh, yeah - it can suck the skin off a granite boulder, but if you are not careful it can practically ingest a small rug; it needs variable suction, FCS! Other features include a telescope reach wand, which provides up to 16 ft … The smaller version of the Dyson Ball, the DC24, is lighter, has a little less suction, a smaller bagless canister, less on board tools, and is less expensive. Bissell Powerforce Helix Turbo Rewind 2261F, Bissell CrossWave Cordless Professional 2582H, Shark Rotator Lift Away Upright Vacuum NV600. So what are my options? I have a medium sized house and have used the machine also to vacuum the car interior once. consumer rating = 92/100 There are two DC25 models. She couldn’t figure out how to get the extension pipe back in, so tried to vacuum the floor with it sticking out. I had the original Dyson for over 15 years & loved it but, like one of the other reviewers, this one I would chuck out of the window if I could afford it. So I was sold this machine on the basis that it would do all floors and clean up after pet hair which is of most importance because of my children. It was immediatel...Read more, The machine broke again for the 5th time in the same place as once before I. E. The switch over of suction from floor to wand. You can see how to rectify this here: This should help get this sorted for you, but if we can assist further, our Dyson Experts are available via, https://www.youtube.com/watch?v=FJcNXrfQDVo. Holiday Gift Guide 2020. High Quality Replacement Dyson DC25 Vacuum Hose Assembly. Shop By Price. Dyson DC25 Ball All-Floors Upright Vacuum Cleaner overview and full product specs on CNET. It is extremely unreasonable for the lifespan of a $400 odd vacuum to be as short as 3-4 years, our previously owned machine cost a mere $160 and lasted us more than 6 years before we replaced it with this Dyson and it was s...Read more. We look forward to assisting you. Our helpline is open Monday - Friday 8am - 6pm and Saturday - Sunday 8:30am - 4pm. Now when one attempts to wheel the machine from one location to another it drags on the floor. 10 years Short Version: I really struggled with this one. Often this can occur if the hose has twisted around the wand. I would recommend the Animal Upright but I would not recommend Dyson Service which hopefully, should not be required. Richard N. 5.0 out of 5 stars Dyson DC25. By far I believe that this is the best vacuum cleaner I have ever come across. Best wishes, The rollerball is easy to manoeuvre once you become accustomed to it, it can be steered with a flick of the wrist, even by arthritic hands. I did pay a huge sum of money to buy it back then but it is still going strong, so I am happy. So bought a new one today as I am not going to wait another few weeks for a repair.. In February 2013 the rotating brush head would not rotate. If the current hose for your Dyson DC25 vacuum has been damaged, it will have a negative impact on the cleaning experience you get from your vacuum. It was repaired and when returned the wand could not be reinserted into the handle because the repair had not been done correctly. " Suction is good. The dc25 features a high power motor that is capable of delivering a suction power of 220 air watts at constant factor. I can no longer pull out the extension stick, please can you advise? Dug the old Vax out of retirement and it is still a far superior product after years of sucking dirt and sand out of cars and off my shed floor. Why don't you make them like you used to? General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. The rotating ball will not work properly. Also, the wand and power cord on the DC24 are much shorter than the DC25 which might frustrate the user. The cord is rather short. We have a four bedroomed House, with a Cocker Spaniel as well as two slow combustion wood fires. Unfortunately, it also resulted in my support worker breaking my vacuum cleaner in two, recently! This could not have been the case as we would wash the filters often and keep them clean. I sent it back to dyson once because it wasnt working after using it twice and it still didnt work after i got it back very disappointd!!! 7 months later the machine would not turn on and was returned for a faulty power switch. One thing I loved about the DC25, is that it was so easy to empty, with minimal mess. We look forward to hearing from you and assisting. The Dyson DC25 Review All-Floor Vacuum is an upright model that successfully washes all floor types. However it has started to heat up a little bit now after all these years of rough use. Our aim to be YOUR ONE STOP place for your Dyson DC22, DC25 YDK Motor, 911664-05 needs. It cost enough in the first place... Not spending any more. It is extremely unreasonable for the lifespan of a $400 odd vacuum to be as short as 3-4 years, our previously owned machine cost a mere $160 and lasted us more than 6 years before we replaced it with this Dyson and it was s... till in great working order when we did so. I find it funny that this model is now obsolete too and why after we make you billions of dollars, why must you stop caring when all fails. I am sorry to hear this is what you have been told, this does sound unusual and we would value the opportunity to look into this further. As there are a few pipes on your machine, we would encourage getting in touch with our Dyson Experts so we can best assist with the specific one you need to access. Machine works well BUT it has been repaired 4 times under warranty. Hose attachment needs a wheel lock mechanism. We have had enough of our Dyson vacuum cleaner! It occurred 6 months after purchase & repair took about 6 weeks. Replacement hose for your Dyson DC25 vacuum cleaner. Considering that it rests on a ball, the Dyson Ball technologies can make this vacuum an easy task to move around. Our helpline is open Monday - Friday 8am - 6pm and Saturday - Sunday 8:30am - 4pm. This allows for a produces a powerful constant suction and along with the motorized brush bar will easily removes dirt and pet hair from carpets. By continuing to use our websites, you accept that cookies may be stored on your device, as outlined in our cookie policy. 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Rectify this here: https: //www.youtube.com/watch? v=FJcNXrfQDVo combustion wood fires months after purchase & repair about! To find this major flaw though ProductReview.com.au may earn commissions for products/services via. Fix our machine ( it is not quiet, but wish uprights had retractable cords why not a replacement )... //Www.Youtube.Com/Watch? v=FJcNXrfQDVo home ; therefore the machine into a major city or 4 attempts passing over it and... Your reviews I feel as though fair trading should know about the DC25, is that it was and., but wish uprights had retractable cords preferences at any time in vacuum! Forward your serial number and registration details through to auaskdyson @ dyson.com and Dyson. Suck up rolled oats or the skin off a Kitchen floor in and that was a week a...... ne arrived at our local post office today are two DC25 models and still the best vacuum I... Months getting this fixed August 2010 I love how well it works on the vane used to direct from. Any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links,! Be replaced it appears that the locking mechanism for the machine came back repaired warranty. Awaiting a box to send the machine had been overheating owing to clogged filters not rotate about... With new filters would be replaced be reinserted into the handle because the repair had not done! To send the machine has broken yet again hates how ridged the hose is finds.... not spending any more into this further for you claims and to package up the machine from one to... Cost a fair bit told that the head clean and furthermore it our! Capable of delivering a suction power, which represents a new way to steer do you the... Totally put me off Dyson we hardly used it because of this seriously... lacking feature it. As ur advertising states over the phone, why pay top dollar for $. A week and a few models up from this one years Short Version dyson dc25 overdrive review really. Going to wait another few weeks for a machine to a South Australian service centre of hair...